TLDR

Privacy Policy

1. Introduction
1.1 The (i) products of the Company include a wide range of consumer technology products, software solutions and digital services (“Products”); (ii) website domain https://circuithouse.tech and https://lumio.co.in (“Website”); and (iii) associated applications (“App”) (collectively referred to as “Platform”) is owned by CIRCUIT HOUSE TECHNOLOGIES PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, and having its registered office address at Golden Corner No 1185, 11th Cross, 22nd Main HSR Layout, 1 Sector, Bangalore – 560102 (“Company” which expression shall, unless it be repugnant to the context thereof, be deemed to include its successors, affiliates, and permitted assigns).
1.2 The Company is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any information you share with the Company on the Platform. This privacy Policy (“Privacy Policy”) explains how the Company will collect, use, share and process information in relation to the services provided on the Platform.
1.3 This Privacy Policy shall be deemed to be incorporated into the terms of use (“Terms”) and shall be read in addition to the Terms. In the event of any conflict between this Privacy Policy and the Terms, the interpretation placed by the Company shall be final and binding on you.
1.4 By accepting this Privacy Policy, through an affirmative action, you provide free, specific, informed, unconditional and unambiguous consent to the Company and understand and agree to the collection, use, sharing and processing of personal information as described herein. If you provide the Company with personal information about someone else, you confirm that: (a) such information is accurate and up-to-date; (b) such person is aware that you have provided their information; and (c) they consent to both, the disclosure and the use/processing of their information in accordance with this Privacy Policy. This Privacy Policy applies to all the current and former visitors, users and others who access the Platform.
2. Scope
2.1 This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder. This Privacy Policy does not require any physical, electronic, or digital signature.
2.2 By agreeing, accessing or using the Platform or giving the Company your information or otherwise clicking to accept this Privacy Policy, if and when prompted on the Platform, you undertake that you have the capacity to enter into a legally binding contract vide. this Privacy Policy, which constitutes a legally binding document between you and the Company under applicable law, in particular, the Indian Contract Act, 1872. The Company will collect and process your personal information and third-party data carefully, only for the purposes described in this Privacy Policy and only to the extent necessary as defined herein and within the scope of the applicable legal regulations. This Privacy Policy seeks to ensure that any personal information or third-party information handled by the Company is managed in a way that is ethical, compliant and adheres to best industry practices.
2.3 Please read the terms and conditions of this Privacy Policy carefully, before accepting the same and/or accessing or using the Platform. By accessing or using the Platform including its services or otherwise clicking to accept this Privacy Policy, if and when prompted on the Platform, you agree to the terms of this Privacy Policy. If you are accepting this Privacy Policy on behalf of another person or company or other legal entity, you represent and warrant that you have full authority to bind such person, company or legal entity to these terms. If you are accepting this Privacy Policy on behalf of a child or person with disability, you represent and warrant that you are a parent or legal guardian of such a child or person with disability, as the case may be.
2.4 This Privacy Policy describes the types of information the Company collects, why and how the Company uses the information, with whom the Company shares it, and the choices you can make about the Company’s use of the information.
2.5 This Privacy Policy also describes the measures the Company takes to protect the security of the information and how you can contact the Company about its privacy practices.
2.6 This Privacy Policy describes the Company’s current data protection policies and practices and may be amended/updated from time to time. The Company will notify you at least once in a year, or whenever there is a change in the Privacy Policy, by email or by posting a conspicuous notice on the Platform regarding its then applicable data protection policies. The Privacy Policy shall come to effect from the date of such update, change or modification. It is recommended that you regularly check this Privacy Policy to apprise yourself of any updates. Your acceptance or continued use of the Platform or provision of data or information thereafter will imply your unconditional acceptance of such updates to this Privacy Policy.
4. Types of Information
4.1 Personal Information is defined as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
4.2 Personal Information: Personal Information means any information that may be used to identify an individual, including, but not limited to, the first and last names, telephone number, e-mail address, or any other contact information (as the case may be). The Company limits the collection of Personal Information to that which is necessary for its intended purpose.
4.3 Non-Personal Information: Non-personal information means information that does not specifically identify an individual, but includes information from you, such as your browser type, the URL of the previous websites you visited, your Internet Service Provider (ISP), operating system and your Internet Protocol (IP) address. The Company may gather any non-personal information regarding how many people visit the Platform, the pages they visit, their IP address, browser types and versions, time zone settings and locations, operating systems, device, connection information, screen resolution, usage statistics, default communication applications and other technology on the devices you use to access the Platform (hereinafter referred to as “Non-Personal Information”). The Company may also collect Non-Personal Information that you voluntarily provide, such as information included in response to a questionnaire, or a survey conducted by the Company
4.4 Usage Information: Usage Information includes without limitation all data and information collected automatically through the Platform (or through the third party analytics service providers), by use and access of the Platform in the nature of system administrative data, statistical and demographical data, and operational information and data generated by or characterizing use of the Platform including without limitation Non-Personal Information, cookies, Platform traffic, time spent on the Platform, number of visits to the Platform and other similar information and behaviour indicating the mode and manner of use of the Platform (hereinafter referred to as the “Usage Information”).
4.5 Personal Information, Non-Personal Information and Usage Information hereinafter shall be referred to as “Information”.
5. Collection of Information
5.1 The Company may collect Information from you when you (a) sign up to make an account on the Platform; (b) voluntarily schedule calls for repair or maintenance with customer care; (c) voluntarily complete a survey or provide feedback in relation to the services provided by the Company; and/or (d) avail any other services provided by the Company on the Platform.
5.2 You hereby acknowledge and agree that all Information is provided by you to the Company voluntarily and the Information provided by you is not subject to any undue influence.
5.3 The Company may use cookies to monitor the Platform usage in accordance with paragraph 13 of this Privacy Policy including, without limitation, to provide useful features to simplify your experience when you use the Platform.
5.4 The Company may also collect Non-Personal Information based on your browsing activity and in relation to your use or access to the Platform like your Internet Protocol (IP) address, your operating system, your prior search results, etc.
5.5 Information collected by the Company from a particular browser or device may be used with another computer or device that is linked to the browser or device on which such information was collected
6. Use of Information
6.1 The Company uses the Information you provide to (a) fulfil your requests for the services offered by the Company; (b) respond to your Applications made on the Platform; (c) provide you with information about services available on the Platform and offer you other services that the Company believes may be of interest to you; (d) resolve any glitches on the Platform including addressing any technical problems; (e) improve the services and content on the Platform and your experience of navigating through the Platform and carrying out transactions on the Platform; and (f) manage the Company’ relationship with you.
6.2 The Company may use the Information to monitor your use of the Platform and may review and analyse the Information provided by you to provide you with customized services.
6.3 The Company may use your Non-Personal Information or Usage Information for internal business purposes, such as data analysis, research, developing new services and/or features, enhancing and improving existing services and identifying usage trends.
6.4 Subject to and in accordance with applicable laws, the Company has the right to use your Information for the purpose of conducting promotional/marketing related activities on the Platform, including but not limited to, using your Personal Information for making posters/banners to promote the Company’ services.
6.5 When you send an email message or otherwise contact the Company through the Platform, the Company may use the Information provided by you to respond to your communication by way of messages on the Platform, Short Message Service (SMS), WhatsApp messages, voice calls, email or through any other communication channels that the Company may deem fit. The Company may also archive such Information and/or use it for future communications with you to inform you regarding updates, newsletters, offers, new services and promotions.
7. Information Sharing
7.1 The Company maintains your Information in electronic form on its servers. The Information is made accessible to employees, agents or partners and third-parties only on a need-to-know basis.
7.2 The Company does not rent, sell, or share Information with other people or with other non-affiliated entities, except with your consent or to provide services you have requested for or under the following circumstances:

(a) The Company may share Information with the Company’s employees to contact you via email, phone, or otherwise for the provision of services being availed by you.

(b) The Company may engage third party vendors and/or contractors, to perform certain support services, who may have limited access to Information.

(c) The Company may share Information with government authorities in response to subpoenas, court orders, or other legal processes; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by law. This may be done in response to a law enforcement agency's request.
8. Third Party Service Providers
8.1 The Company may engage third party vendors and/or contractors to perform certain support services, including, without limitation, fulfilment of your service requests, software maintenance services, advertising and marketing services, web hosting services and such other related services which are required by the Company to provide its services efficiently. These third parties may have limited access to Information. If they do, this limited access is provided so that they may perform these tasks for the Company and they are not authorized by the Company to otherwise use or disclose Information, except to the extent required by law. The Company does not make any representations concerning the privacy practices or policies or terms of use of such websites/apps, nor does it control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites/apps. The inclusion or exclusion does not imply any endorsement by the Company of the website/app, the website/app's provider, or the information on such website/app.
8.2 The Platform may contain links and interactive functionality interacting with the websites of third parties. the Company is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such websites. Before enabling any sharing functions to communicate with any such websites or otherwise visiting any such websites, the Company strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each such third-party websites.
9. Disclosure to Acquirers
9.1 The Company may disclose and/or transfer Information to an investor, acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the Company’s equity, business or assets.